Frequently Asked Questions

Return Policy: REFUNDS & RETURNS

In our commitment to deliver premium products and preserve fabric integrity, please note that we cannot accept returns for cut yardage, upholstery foam, special orders, or items returned due to buyer’s remorse. However, if you receive a defective product, we are delighted to exchange or refund it with a receipt within 90 days, provided the item is in its original packaging and resellable condition, excluding patterns and books due to copyright restrictions.

All clearance sales and special orders are FINAL.

Any cancellation of a mail order, provided it has not yet been shipped, must be in writing via email:

Class fees are non-refundable unless the class is canceled by the store.

Classes may be canceled if we do not have a minimum number of enrollments 48 hours prior to the beginning date of the class. You will be notified by phone if a class is canceled, and your class fee will be refunded.

Refunds are not given in the case of student cancellation, but if you have paid for a class and are unable to attend, you may send a friend in your place. Please be sure to tell us the name of the friend taking your place.

If you have questions or are unsure if you are registering for the correct class, please email

Click Here for more detailed information on class policies.

Generally Asked Questions

Tuesday – Saturdays: 10 am to 5 pm

CLOSED: Sunday & Monday

Pacific Fabrics is committed to meeting the needs of those who visit us. We are working to make our store accessible to those with disabilities.

To ensure accessibility, our Freight and Service Elevator is accessible during the following hours:

Tuesday – Friday: 10 am to 2:30 pm.

If you require elevator use, please call us at (206) 628-6237 so we can serve you promptly.

If you are having trouble accessing Pacific Fabrics and using any of its functions, please email us at for assistance and let us know about the issue.

Nestled in an industrial setting, we are the hidden gem with deep roots connected to our parent company’s 107-year-old mission of sustainable recycling, located in the original spot where parking is always free!

2230 4th Ave. S
Seattle, WA 98124



Yes! We gladly accept orders by phone or email.

(206) 628-6237


Phone orders can be processed Tuesdays through Saturdays from 10 am to 5 pm Pacific Time.

You order will ship within 3-5 business days.

We can accept orders by email 7 days a week and ships within 3-5 business days.


Your order will be shipped within 3 to 5 business days of placing your phone or email order. We do not ship on Saturday or Sunday.

If you have any questions about shipping before or after you place your order, please let us know.

We do not insure domestic orders against loss and cannot be responsible for the loss of orders that are not insured. If you would like to pay an additional amount to have your order insured, please contact us prior to placing your order or indicate that you would like insurance in the Purchase Notes section of your order.

Questions? Please email

Sales Tax

Pacific Fabrics is required to charge sales tax in Washington State.

Sales tax will be calculated at the time of checkout based upon the shipping destination of your order and will be applied to the total amount of the order including shipping and handling charges. If your order is being shipped to a location within the state of Washington you will be charged sales tax.

If your billing address is in the state of Washington and your order is shipped to another state there will be no sales tax charged.

Yes! Please be aware that sales tax will be charged if the shipping address is in the state of Washington.

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