This applies to ONLINE Orders ONLY.
(Please check with your cashier for our separate in-store policy.)
All returns/exchanges must be completed within 90 days of purchase with a receipt. NO returns on fabric, foam or clearance items.
In order to protect copyright of authors and designers, we are unable to accept returns on patterns and books.
Refunds will be issued in the form of your original payment method for the amount of the merchandise returned. Shipping charges are not refundable. Please insure and securely pack your return if sending by mail or UPS. If you choose not to insure and securely pack your items, Pacific Fabrics is not responsible for any damage or loss.
Please contact our Web Order Department for a Return Order Authorization and specific instructions at firstname.lastname@example.org or 1-888-659-0929.
If you would like to exchange saleable merchandise by mail/UPS, please insure and securely pack your exchange. Indicate on a copy of your receipt sent with your original purchase, the item(s) you would like sent in exchange for your return. The original shipping charge is non-refundable and you will be responsible for shipping costs for your return and the cost of shipping your new merchandise. Please contact our Web Order Department for authorization and specific instructions at email@example.com or 1-888-659-0929.
Please send all returns/exchanges to the address below:
Web Order Department
2230 4th Ave. South
Seattle WA 98134